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Repair Crashed Microsoft Outlook and its Data Files with – Free Tricks

Introduction

There are several issues arises in Microsoft Outlook that may result in the improper functionality of the application. Like, Outlook not working correctly, unable to install updates crashing issue in Outlook, unable to connect with the server, etc. Some of these problems can be fixed by restarting your Outlook email client or computer but if the problem still persist then perhaps users tries to reinstall their Outlook. However while performing all these work-downs, users may loose data from Outlook. Hence, the better procedure to safeguard your Outlook from being crashed is to repair your Outlook PST file from control panel to keep the data intact. In this article, you’ll learn to get rid of Outlook crashing issues using three different tricks:

1. Repairing Outlook using Control Panel.

2. Repair crashed Outlook 2016 using Run Command.

3. Use Inbox Repair tool to repair crashed Microsoft Outlook.

Trick 1: Repair Outlook from Control panel

Outlook, which has crashed due to damages in PST file can be repaired with several steps. Here are the step by step described procedure that a user need to perform according to the Outlook versions they are using. Have a look at the following steps:

Steps in Outlook 2003

1. Go to Start and open Control panel from there.

2. Click on Programs if Outlook is showing in category view or Programs and features if it is in icon view.

3. Select Microsoft Office or Outlook listed in the list and highlight it.

4. Click on Change.

5. Click on the Reinstall or Repair button and click Next.

6. Now, click on Detect and Repair.

7. Select on install and follow the instructions provided by the repair tool.

Steps in Outlook 2007

The steps to repair Outlook 2007 is similar to that of Outlook 2003 as mention above. Alternatively, Outlook 2007 comes with a tool called Office Diagnostics. To repair Outlook with the help of this tool follow the below steps:

1. Open Microsoft Office 2007

2. Locate Help menu from it and click Office Diagnostics

3. Click on continue from there and then select on Start Diagnostics

Steps in Outlook 2016, 2013, 2010

1. Open Control panel on your computer

2. Click on Programs if Outlook is showing in category view or Programs and features if it is in icon view.

3. Search for Office version that needs to be repaired and highlight it.

4. Now click on change and then on repair and follow as directed

5. As the repair process is completed try again for sync process.

Trick 2: Repair Crashed Outlook 2016 with Command

Go to Run by clicking Windows + R and type the following command in the dialog box:

In 32-bit version type the following path: "%programfiles%\Microsoft Office 15\ClientX86\OfficeClickToRun.exe" /update user updatetoversion=(abc)

In 64-bit version enter the following path: "%programfiles%\Microsoft Office 15\ClientX64\OfficeClickToRun.exe" /update user updatetoversion=(abc)

Trick 3: Repair Outlook data file with Inbox Repair tool

As being a prominent user, you know that Outlook data file is used to save all the personal information of the user. So, if any of the information in the Outlook data file consist of any kind of bug or mallware then it may corrupt whole PST/OST file and further this corrupted PST/OST file results in Outlook to crash. Here, you need to keep in mind that OST & PST file both are different. OST files are created when the user is connected with Exchange server. If the user is not connected with the Exchange then Outlook stores all the personal information in the PST. SCANPST.exe utility is used to repair crashed data from the Outlook PST file. Whereas, if OST file is corrupted the user have to use SCANOST.exe utility but the SCANOST.EXE feature is discontinued from the Outlook 2010 and later version. So the user having Outlook 2007 and 2003 version can only use the SCANOST.EXE feature. For users having Outlook 2010, 2013 & 2016 connected with Exchange can use Inbox Repair tool as suggested below. Following are the steps to repair crashed data from the Microsoft Outlook.

Steps to Repair Outlook Data File in Outlook 2007 and 2003

Condition 1: Outlook is not connected to the Exchange Server

1. Open window explorer and browse the following location in Outlook 2003:

C:\Program Files\Common Files\System\Mapi\1033

C:\Program Files\Common Files\System\MSMAPI\1033

For Outlook 2007, follow this path: C:\Program Files\Microsoft Office\Office12

2. Now, select the SCANPST from the newly opened window and open it.

SCANPST

3. Browse the file location of the PST from the path it is saved.

Browse

4. Now, click on start button to proceed the scanning process.

Scan

5. Now the Inbox Repair Tool will show the report to the user showing the error.

Scan Report

6. Now Click on Repair button listed in the middle to begin the repairing. It will display a message of “Repair Completed” after restoring the Outlook Data file. So click on OK in the end.

OK

Condition 2: If Outlook is connected with Exchange Server

1. Open window explorer and browse the following location in Outlook 2003:

C:\Program Files\Common Files\System\Mapi\1033

C:\Program Files\Common Files\System\MSMAPI\1033

For Outlook 2007, follow this path: C:\Program Files\Microsoft Office\Office12

2. Now select SCANOST from the newly opened window and open it.

3. It will prompt to select the profile. Select the corrupted profile that needs to be repaired.

4. Select to tick on repair error checkbox. Keeping it unchecked will scan the crashed OST file but only create the log not repair it.

5. Now start the scan process.

Note: If the above method doesn’t repair Offline Outlook Data file(.ost), then try to convert OST file into PST, and use SCANPST.EXE to repair Outlook PST file.

Steps to Repair Outlook Data File in Outlook 2010, 2013 and 2016

1. Browse to the following location for the below version of the Outlook.

Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office 12

Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office 14

Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office 15

Outlook 2016: C:\Program Files (x86)\Microsoft Office\Office 16

2. Click on SCANPST.EXE

3. Now browse the corrupted Outlook data file by clicking on Browse.

4. Now click on Start to begin the scan.

5. Now Click on Repair as Outlook show the Error log to repair the corrupted file.

Conclusion

All the above methods as discussed in the article are widely used by most of the users worldwide to repair Outlook when it crashed. As discussed above, if Outlook is crashed then it needs to be repaired from the control panel but if Outlook Data file is corrupted then you need go through Inbox Repair tool to repair damages in Outlook PST or OST file. The SCANOST.exe feature is discontinued from Outlook 2010 and later version and hence introduced a single package in SCANPST.exe which is also known as Inbox Repair Tool.